---
title: "Application services — Documentation | WordPane Cloud"
url: "https://wordpane.cloud/en/documentacao/servicos-aplicacoes/"
description: "Cleaning, maintenance, consulting, development and budget approval. See the steps and guidelines for using the WordPane Cloud panel."
language: "en"
generatedAt: "2026-10-30T19:14:01.421Z"
contentType: "public-page"
pricingSource: "https://app.wordpane.cloud/api/public/plan-catalog"
---

[Documentation center](https://wordpane.cloud/en/documentacao/)

Customer area

# Application services

Cleaning, maintenance, consulting, development and budget approval.

**Customer area guide**

These procedures happen in app.WordPane.cloud. For files, databases, SSH users and application configuration, see the control panel guides. Values and options can change; check the summary presented in your account before confirming.

## Choose the service for your application

Where to find: Panel → Application services

These services are separated from the default server management and require budget approval before execution and discount.

### Understand the fields and options

**Site cleaning / malware**: Mischievous code removal and application cleaning. Observed reference: R$75 per execution.

**On-time maintenance**: Updates and corrections to a specific demand. Reference: R$120 per hour.

**Monthly maintenance**: Weekly follow-up of the application, with monthly charge after performing the cycle. Reference: R$200 per month.

**Consulting**: Analysis and orientation for your application. Reference: R$250 per execution.

**Developer**: Specific implementations and adjustments on the site. Reference: R$300 per hour.

**Before continuing**

References verified on 10/10/2026. The team sends the budget in the call; check scope and value before approving.

## Open a request with context

Where to find: Services for applications → Server and application

The request is forwarded to the team by a call.

- Select the card of the desired service.

- Choose Server and then Site/application. The application selector is unavailable until you choose the server.

- In Describe the problem or demand, report symptoms, expected result, affected pages and priorities; do not report passwords.

- Check out Service, Application and Service Value in the Request Summary.

- Read confirmation about prior approval and separation from standard management.

- If you agree, mark the confirmation and use Request Service.

- Follow the call to clarify the scope and receive the budget.

**Before continuing**

Opening the request does not replace the approval of the budget. Do not assume the amount of hours, deadline or items included without checking the proposal.

## Review the budget before implementation

Where to find: Calls → Service request

The team sends the budget on the call and you approve the value before execution.

- Read the scope, value and form of collection proposed.

- Clear doubts and confirm which results and delivery criteria were combined.

- Approv only after checking the necessary conditions and credits.

- Follow the execution by the call and validate the result when the team informs the conclusion.

- Check the credit discount according to the approved budget.

See [How to Follow Calls](https://wordpane.cloud/en/documentacao/suporte/#acompanhar-chamado) and [Wallet and billing](https://wordpane.cloud/en/documentacao/cobranca/).

**Before continuing**

Sending the request, approval and execution were not carried out in this review. Use the controls displayed in your account call.

### If the result is not expected

Program does not appear

Check if you have selected the correct server and if the application is registered in it. If it persists, please inform the support.

Demand is a migration

Use website/application migration or email migration shortcuts in the Panel; see the migration guide.

Updated October 10, 2026.

[Consult other guides](https://wordpane.cloud/en/documentacao/)

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Fonte oficial: https://wordpane.cloud/en/documentacao/servicos-aplicacoes/
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