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Customer area

Create and connect servers

Reference application, infrastructure, technologies and revision of the VPS.

Customer area guide

These procedures happen in app.WordPane.cloud. For files, databases, SSH users and application configuration, see the control panel guides. Values and options can change; check the summary presented in your account before confirming.

Create your first server through the new stream

Where to find: Servers → Create Server

The flow has three steps: Application, Infrastructure and Configuration and revision.

  1. Choose the application you want to host or Own Application / decide later.
  2. Click Choose Backend and check out the recommended configuration.
  3. Choose WordPane Server, own Server or My provider.
  4. Fill in the configuration of the chosen modality and review technologies, resources and costs.
  5. Confirm only when the data is correct; follow the installation in Account → Operations.
  6. When the server is available, open your control panel to install the application.

Choose a reference application

Where to find: Create server → Application

The catalogue noted includes WordPress, PrestaShop, Moodle, Joomla, Mautic, Akaunting, Nextcloud, Craft CMS, Statamic, phpMyAdmin, n8n, Uptime Kuma, Node-RED and NodeBB, as well as own application.

  1. Choose for the purpose of the project: WordPress for content, PrestaShop for store, Moodle for courses or other catalog application.
  2. Read the recommendation after moving to Infrastructure.
  3. Use Change application if the project has changed.
  4. Check out the applications available in the installer of the chosen technology before you create.

Configure a WordPane Server

Where to find: Create Server → WordPane Server

In this mode, the form presents the WordPane infrastructure and its charging in reais.

  1. Enter a name that identifies the project.
  2. Choose Location and Operating System; wait for plans to load.
  3. Select Server Type and compare cores, RAM, disk, download and monthly reference.
  4. Choose an available plan; use Update plans when needed.
  5. Select web server, database and additional Node.js option when applicable.
  6. Check out Review and create: application, provider, region, name, resources, Ubuntu, technologies, monthly cost and rate per hour.
  7. Check Check the configuration and cost of this server and confirm Create WordPane server.
  8. Follow the operation to the available state before installing applications.

If the result is not expected

Plans don't come up

Check the location, wait for the query, and use Update Plans. If it persists, register the message for support.

Creation is not enabled

Review the name, plan, balance and confirmation of the configuration. Do not send multiple requests while an operation is in progress.

Compare costs and responsibilities across the three options

Onde encontrar: Criar servidor → escolha da infraestrutura

Applications are managed through the panel in all three options. What changes is who orders and pays for the infrastructure.

Infrastructure and management are separate responsibilities.
OptionOrdering and paying for the VPSWordPane management
WordPane serverChoose provider, region and resources in the panel. Usage of the ordered service is deducted from your WordPane wallet.Check the features and total price shown when reviewing the order.
Own serverYou order a compatible clean VPS and continue paying the provider directly.Connect the VPS to the panel and choose per-server billing or an eligible unlimited plan.
My providerConnect your account with a supported provider and create the VPS through the panel. The provider bills the infrastructure to your account.WordPane management is billed separately from the VPS, per server or through an eligible unlimited plan.

Connect an existing VPS as your own Server

Where to find: Create server → Own server

This option installs management on a clean VPS already hired by you.

  1. Check out the requirements: Ubuntu 20.04, 22.04 or 24.04 clean, public IPv4, password root access and accessible SSH ports and 43210.
  2. Inform Server name, public IPv4 and SSH port, usually 22.
  3. Please enter the root password only in the secure field of the form.
  4. Choose the technologies and read Before connecting.
  5. Review the tariff, start of recovery, balance of portfolio and tolerance reported.
  6. Read and mark the installation and billing authorization; confirm Connecting my server.
  7. Follow the installation in Operations and confirm that the server is available.

Understand the fields and options

Name
Use tiny letters, numbers and hyphens.
Temporary access
The interface informs that the password is encrypted and deleted after processing.
Management
In the review: R$35 per reference month per server, divided by the hours of the month, charged after the installation completes. Check the current rate.

Create a VPS in your provider account

Where to find: Create server → My provider

The catalog offers Hetzner, DigitalOcean, Linode / Akamai, Vultr, LetsCloud, OneProvider / OneCloud, Magalu Cloud and AWS Lightsail.

  1. Choose the provider and select an account from Connected Accounts.
  2. If necessary, use Connecting another account. Hetzner, Vultr and LetsCloud use API token; DigitalOcean and Linode use authorization on the provider's website; OneProvider / OneCloud uses API Key and Client Key; Magalu Cloud uses API Key and AWS Lightsail uses IAM credentials.
  3. At Hetzner, the form guides you to create the token in project → Security → API Tokens with reading and writing. Inform Connection Name and API Token, then connect.
  4. If you have expired authorization, use Reconnect and complete the authorization in your provider account.
  5. Click Configure VPS and check out Destination of the new server. Use Change account if needed.
  6. Define name, location, system, plan category, resources and technologies.
  7. Compare the price of VPS in the provider's currency with the WordPane Real Management Tariff.
  8. Read the authorization, check the destination account and confirm the creation only after reviewing the two costs.
  9. Follow Operations and also the resources in your provider account.

OneProvider / OneCloud

Where to find: Create server → My provider → OneProvider / OneCloud

The documentation of this provider now has its own guide in the Providers category.

Access OneProvider / OneCloud's full guide.

Check out technologies, database and installer

Where to find: VPS Configuration → Technologies

The options depend on the reference application and the chosen form.

  1. Check the recommendation, but validate the requirements of your project.
  2. Compare Apache and Nginx with PHP/PHP-FPM and OpenLiteSpeed with LSPHP.
  3. Select MySQL or MariaDB when made available for PHP stack.
  4. Read the summary of applications available in the installer.
  5. Use Add Node.js to the server when your project needs it and the option is offered.
  6. Check the enabled database on the screen; do not assume that adding Node.js transforms MySQL/MariaDB into MongoDB.

Updated on October 27, 2026.

Consult other guides